Get in Touch With Us
If something on this site has caught your attention — a question about how a platform works, a detail that looks out of date, or an idea you think we should cover — this is the right place to start. Here is how to reach the secrethub.io team and what to expect once you do.
How to Reach Us
Email is the most direct and reliable way to get a response. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
A little context in your opening lines helps a lot. Letting us know straight away whether you are writing about a specific review, a site feature, a potential partnership or something else means your message gets to the right person without unnecessary back-and-forth.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Content questions — If anything on our site is unclear, whether it is about how sweepstakes coins work, what distinguishes a new platform from an established one, or how the dual-currency model operates, just ask and we will do our best to help.
- Corrections and accuracy flags — Our reviews are researched carefully, but details change. Eligibility states shift, welcome offers are updated, and terms evolve. If you spot something that looks wrong or out of date, please flag it — we take accuracy seriously and act on reader reports promptly.
- Suggestions for coverage — Noticed a new sweepstakes casino that has launched recently and does not yet appear in our listings? We are always interested in platforms readers are genuinely curious about, and reader tips feed directly into our research queue.
- Editorial and partnership enquiries — If you represent an operator or a related organisation and would like to explore how we might work together, please introduce yourself clearly and outline what you have in mind. We review all such enquiries on their merits, and commercial relationships do not influence our editorial ratings or rankings.
- Responsible play concerns — If you or someone close to you has concerns related to gambling-style entertainment, please mention this in your message. We will point you toward appropriate support resources.
What Happens After You Write
There are no automated acknowledgements standing in for a real reply here. When your email arrives, a member of the team reads it and responds personally. Our target is two working days, though during particularly busy periods it may run slightly longer. We follow up on every message — if you have not heard back after three working days, a brief follow-up from you is always welcome.
Who Looks After This Site
The content on secrethub.io is produced and maintained by a small editorial team. Reviews are researched and written by Allison Burke, whose focus is on the US sweepstakes casino space — covering everything from how new platforms structure their welcome offers to the eligibility and verification requirements that vary from state to state. If your message relates to a specific review or a platform write-up, noting the platform name helps us locate the relevant content quickly.
A Word on How We Work
secrethub.io earns revenue through commercial arrangements with some of the platforms it features. Those arrangements do not determine which sites appear, how they are ranked, or what a review says. Our editorial positions are formed independently. We mention this here because transparency matters — if you have questions about how our commercial model works or how a particular platform came to be featured, you are welcome to ask.
We are also committed to keeping information current. The sweepstakes casino space in the US moves quickly: new platforms launch, state-level rules shift, and offer terms change. Reader feedback is one of the ways we catch things that need updating, and we genuinely value it.
Thank you for visiting. We look forward to hearing from you.