Message from the CEO – COVID-19 and its consequences

Hi everyone,

First of all, we would like make a deep bow to all those who are working in the front-line of COVID-19. They are doing an incredible job while risking their lives.

We just wanted to let you know that SecretHub is still operating at full capacity. Because we’ve automated our infrastructure, it is up and running at the normal high availability you are used to from us.

But these are exceptional times and exceptional measures are being taken. Also by us.

First off, as of last week, we’ve all self-isolated ourselves and are working from home for the foreseeable future. Although we already had a semi-remote culture, the transition to this new style of working hasn’t been without challenges. One of them was keeping our productivity and communication effective, so we’re doing all our meetings virtually now. Two minutes on the phone beats 20 messages back and forth. And yes, even our Friday afternoon socials are virtual 🍻

Having said that, as these are exceptional circumstances, please be aware that answering your questions may take a little longer than you’re used to.

Secondly, we are a company that operates without physical contact with customers and we keep it that way. We plan to work remotely instead of having physical business meetings with customers. This to minimize the risk of being contracted with the virus.

If you experience problems because your team members are unavailable and you need assitance, please send us an email at support@secrethub.io with COVID-19 in the header and we’ll put it on the top of the list to be answered.

Lastly, we understand the inevitable economic downturn may cause people to lose their jobs, so we’ve accelerated our hiring and are now looking for a Designer Who Likes to Code and a Technical Content Producer. If you know anyone who fits the bill and could do with some help in these difficult times, forward this message to them.

Let’s hope we all defeat this terrible threat as soon as possible.

Stay safe and healthy,